Change your email address
You sign in to ord1nary with your email address. You change it yourself, with your password.
On iPhone and iPad
- 01Open Settings, tap your name at the top, then tap Email.
- 02Enter the new address under New email address and your password under Current password, then tap Send link.
- 03Tap Done. Then open the link in the email to the new address and confirm the address in the browser.
On the Mac
- 01Open Settings with ⌘, and choose My profile.
- 02Click Change email next to your address.
- 03Enter the new address under New email address and your password under Current password, then click Send link.
- 04Click Close. Then open the link in the email to the new address and confirm the address in the browser.
Good to know
- The link is valid for 24 hours. Until you confirm it, you sign in with your current address.
- Afterwards ord1nary writes to your previous address that your sign-in address has changed. You stay signed in on your devices.
Common problems
- No email arrives.
- Check your spam folder and the spelling of the new address. Then send the link again; only the newest link works.
- The app says the password is wrong.
- Enter the password you sign in with. If you have forgotten it, reset it first.
- The browser says the address already belongs to another account.
- Then your current address stays in place. Choose a different address.
- I get a notice about a changed address and I did not do it.
- Write to hello@ord1nary.com right away.
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More questions
Write to us by email. Please tell us the name of your company and which device you use.
