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Invite team members

Everyone works with an account of their own. That way everyone sees what they may see, and every change carries a name.

On iPhone and iPad

  1. 01Tap the grid symbol at the bottom, then Team. On the iPad, choose Team in the sidebar.
  2. 02Tap + (Invite person) at the top right.
  3. 03Enter first and last name and the email address, choose the Role and the rights, and tap the checkmark at the top right.
  4. 04The person receives an email with a link, sets their password with it and signs in in the app. Until then, their row shows Invitation pending.

On the Mac

  1. 01Choose Team in the sidebar.
  2. 02Click Invite person, enter name and email address, choose role and rights and click Invite.

Good to know

  • Every active account takes a seat of your plan, including the owner’s and a pending invitation.
  • When someone leaves, deactivate them: open the person, choose Edit access in the ⋮ menu, switch off Active. This frees the seat and can be undone.
  • Create departments under Settings > Departments and assign them in the person’s account.

Common problems

Invite person is greyed out.
Either your own email address is not confirmed yet, or every seat of your plan is taken. The owner adds seats under Settings > Billing with Change plan.
The email did not arrive.
Check the spam folder. Otherwise open the person and tap Resend invitation.

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More questions

Write to us by email. Please tell us the name of your company and which device you use.

hello@ord1nary.com