Privacy and security: the basics
A short overview for owners. What binds is the privacy policy, the terms of use and the data processing agreement.
On iPhone and iPad
- 01Give every person an account of their own and only the rights they need: in Team, on the iPhone through the grid icon at the bottom, on the iPad in the sidebar.
- 02Deactivate accounts at once when someone leaves the company.
- 03Check under Settings > Connections > AI Connections which AI agents are connected, and revoke what you no longer use.
- 04As the owner, you find the data processing agreement under Help & Contact.
On the Mac
- 01Accounts and rights: Team in the sidebar.
- 02Connected AI agents: Settings (⌘,) > Connections.
- 03Terms of use and data processing agreement: Settings (⌘,) > My profile, section Help & Contact.
Good to know
- ord1nary runs on servers in the European Union, under the GDPR. The backups stay in the EU too.
- Files are stored encrypted, with a key of their own for each company.
- We do not sell your data and do not use it for advertising. The apps contain no analytics, advertising or tracking services.
- Your sign-in is kept on the device in the keychain.
Common problems
- A device was lost.
- Change your password with Forgot password?. If it is an employee’s device, deactivate their account until it is sorted out.
- A customer asks what data we hold about them.
- The export of the company data contains everything ord1nary stores about this customer. Write to us if you need help with it.
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More questions
Write to us by email. Please tell us the name of your company and which device you use.