Record an incoming payment
ord1nary only knows an invoice is paid once you record the payment. From that it works out open and overdue amounts and the incoming payments in business insights.
On iPhone and iPad
- 01Open the invoice and tap Record payment.
- 02Enter the Amount, the date under Received on and a Reference if you like.
- 03Tap the checkmark at the top right. ord1nary posts at once; the bottom then shows Payment recorded with Undo.
On the Mac
- 01Open the invoice and choose Record payment in the ⋮ menu.
- 02Enter amount, date and reference, and confirm.
Good to know
- Record a partial payment the same way, with the amount received. The Payment balance shows the rest.
- An invoice is overdue when something is still open after its due date.
- ord1nary records what was received; it moves no money. When an invoice is overdue, you issue a payment reminder on it, up to the third reminder.
- The owner and accounts with the Finance right record payments.
Common problems
- I recorded a wrong amount.
- Right after posting, tap Undo at the bottom. Later, open the invoice’s payments and choose Correct entry; ord1nary then asks for a reason.
- The date is refused.
- A payment cannot be received in the future.
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More questions
Write to us by email. Please tell us the name of your company and which device you use.